Voice notes nobody can search
Orders arrive as 40-second voice notes, half Punjabi, half brand names. Someone has to listen, write and price them.
For grocery & FMCG wholesalers
Voice-note orders in.
Priced invoices out.
Kiryana shops order the way they always have: a voice note, a typed list or a photo. The desk turns each one into a priced order and an invoice PDF in seconds, from your own price list.
آرڈر بولیں، بل تیار
- ~5 sorder to priced summary
- 60common items ready on day one
- 10 minsetup, in person
A
Ahmed TradersOrder desk
0:14
“2 carton tapal danedar, dhai darjan lux aur 1 bori cheeni — Karim General Store”
Order #128 · Karim General Store
| Tapal Danedar 950g × 2 carton | Rs 34,800 |
| Lux Soap 98g × 2.5 dozen | Rs 4,350 |
| Sugar 50kg × 1 bag | Rs 7,600 |
Total Rs 46,750
INV-2026-0128.pdfInvoice ready to forward
Sound familiar?
Prices typed by hand
Cartons, dozens and bori worked out on a calculator. One slip and the bill is wrong, and the shopkeeper notices.
Shops wait
Orders pile up in the morning rush. The faster supplier down the road gets the next one.
How it works
Three steps, on the phone you already have
-
1
Drop the order in
Forward it from WhatsApp, record a voice note, paste the text or snap the list.
-
2
Check the summary
Every line matched to your price list and priced. Anything unclear is flagged, never guessed.
-
3
Confirm
A numbered invoice PDF, in English and Urdu, ready to forward. The order lands on your dashboard.
Time and effort
Hand the busywork to your desk
Every order that comes in by message takes the same small jobs. Done by hand they add up to hours a day; your desk does them in seconds and leaves you one quick check.
75%
less of your time on every order About 4 minutes by hand becomes 1 minute with Lafzoo. Across a busy day, that adds up to hours.
By handabout 4 minutes per order
Listen to the voice noteWrite it downLook up pricesAdd up and type the bill
With Lafzooabout 1 minute: the rest is done in seconds by the desk
Check and confirm
Each block is the time that job takes. Based on a typical order; yours may be quicker or slower.
Owner
Pricing orders late at night
Confirms each order with one tap
Staff
Retyping voice notes into bills
Packing and delivering instead
Customers
Waiting an hour for a reply
A priced order in seconds, any time
Try it yourself
Order from a demo wholesaler
This is the order link a wholesaler shares with its shops. Type an order the way a shopkeeper would on WhatsApp and watch it get priced.
Tap one to put it in the chat, then send:
Copied — paste it into the chat.
Demo data with example prices. Please don't enter real customer details.
Everything it does
Smart where it helps. Strict where it matters.
The AI only reads what people send. Prices, fees, totals and decisions are worked out by code from your own lists, and your team confirms.
Made for wholesale
- Cartons, dozens, bori, petiEach item priced in its own unit; “dhai darjan” and “adha carton” worked out for you.
- Brand nicknames“Lal dabba”, “cheeni”, “surf”: teach a nickname once and every salesman's orders match.
- Right size every timeSugar 1kg or the 50kg bag? A bori is a bag; “1 packet” is the 1kg.
- 60 common items to startTea, sugar, flour, oil, soap, drinks, biscuits: add your prices and take orders the same day.
Taking orders
- Typed, spoken or photographedText, voice notes and photos of handwritten lists, in Urdu, Roman Urdu, Punjabi, English or Arabic, mixed freely.
- Local quantitiesDhai darjan, sawa kilo, adha carton, ek bori: Urdu number words and trade units understood.
- Several shops in one messageA salesman's message with orders for three customers becomes three separate orders.
- “Same as last time”“Woh wala jo pichli dafa liya tha” is matched to what that customer bought before.
- Share from WhatsAppLong-press an order in WhatsApp, Share, choose the desk. Voice notes and screenshots too.
Prices and invoices
- Your prices, calculated by codeAI only reads the order. Rates, unit conversions, discounts, delivery fee and tax come from your list and settings.
- Never guessesAnything unclear is shown as “did you mean…?” with buttons, or marked “not in the price list”.
- Learns your namesCorrect a nickname once and it is remembered for every order after.
- Numbered invoice PDFEnglish with Urdu labels, your address, NTN/STRN and payment details. Ready to forward.
- Tax your wayNo tax, prices including tax, or tax added on top at your rate.
Your customers order themselves
- An order link and QR codePut the QR on your counter and the link in your WhatsApp status. Nothing for customers to install.
- A chat button for your websiteOne line of code adds the same order chat to your site.
- Prices shown or hiddenShow customers the priced summary, or only the items until you confirm.
- They hear backWhen you confirm, the customer gets the confirmation and the invoice in their chat.
- A person when neededCustomers can ask for a person at any time; your staff get an alert and the chat waits in the Inbox.
Your dashboard and team
- Every order in one placeAwaiting confirmation, confirmed, invoiced, paid, delivered. Search by customer or order number.
- Phone alertsNew orders and customers asking for a person ping your staff's phones.
- Price list from ExcelUpload your list or your billing software's export, or start from the common items of your trade.
- Customer historyEach customer's orders and invoices on one page.
- Staff loginsEach salesman or clerk with their own login. Installs to the home screen like an app.
The paperwork
An invoice your customers trust
Numbered, dated and bilingual, with your business details and payment instructions. Forward it on WhatsApp or print it.
- English with Urdu labels
- Your NTN/STRN and tax settings
- Payment details: bank, Raast or JazzCash
- Paid and delivered tracked per order
| Item | Qty | Rate | Amount |
|---|---|---|---|
| Tapal Danedar 950g | 2 carton | 17,400 | 34,800 |
| Lux Soap 98g | 2.5 dozen | 1,740 | 4,350 |
| Sugar 50kg | 1 bag | 7,600 | 7,600 |
- Subtotal
- Rs 46,750
- Total
- Rs 46,750
The difference
Your day, before and after
TodayWith Lafzoo
Someone listens to every voice noteVoice notes become typed, priced orders
Rates looked up and multiplied by handPrices and totals calculated from your list
Bills written or typed into softwareInvoice PDF in one tap
Orders scattered across phonesOne dashboard for every order and invoice
Pricing
Start free. Pay when it's busy.
A fixed monthly price, no setup fee and no contract. Each plan includes a number of typed messages, voice notes and photos a month. Over a limit nothing is lost: customers are asked to type, or the message waits for you.
Free
Try it on your own: enough to see it work, not to run the business
Rs 0 / month
- 50 typed messages a month
- 10 voice notes
- 5 photos of lists
- 1 login
- "Powered by Lafzoo" on your chat
- Your own chat link, QR code and website button
- Paste, photograph or upload your list
Starter
A small shop or academy getting started
Rs 999 / month
- 500 typed messages a month
- 50 voice notes
- 25 photos of lists
- 2 logins
- Your business name only
- Everything in Free
- Help from a real person on WhatsApp
Growth
A busy shop or academy with a few staff
Rs 2,999 / month
- 2,000 typed messages a month
- 200 voice notes
- 100 photos of lists
- 5 logins
- Your business name only
- Everything in Starter
- Priority help on WhatsApp
Business
Distributors with voice-note-heavy customers
Rs 9,999 / month
- 8,000 typed messages a month
- 1,000 voice notes
- 500 photos of lists
- 10 logins
- Your business name only
- Everything in Growth
- Help loading big price lists
Enterprise
Distributors and chains: several branches, big lists, your own WhatsApp number
- Limits and price to fit your volume
- Several branches and staff teams
- Your own WhatsApp number when it's ready
- Training for your team
What counts as a message?
- Only messages sent to your desk count. The desk's replies, your answers and button taps are free, so a question and its answer count as one message.
- Typed message: anything written, in any language. A long message with ten items is still one.
- Voice note and photo are counted separately, because reading them costs more.
Example: a customer types an order, sends a voice note to add two items, then taps Confirm. That is 1 typed message and 1 voice note.
Every plan starts free: set up in about 10 minutes, then change plan when you're ready. Prefer help? One of our team can sit with you and do the same setup together, at no cost. Most orders take one to three messages. No contract; change or cancel any month.
Questions
Good to know
We have 3,000 items. Will it cope?
Yes. Upload your list from Excel or your billing software's export; we map the columns with you during setup.
Our salesmen send orders for many shops at once.
One message can name several shops; each becomes its own order with its own invoice.
Do my customers need to download anything?
No. Your staff use the desk in their phone's browser (it can be added to the home screen). Customers who order themselves open your order link or scan your QR code.
Does it work with WhatsApp?
Yes. Today your staff forward or share WhatsApp orders into the desk in one tap. A direct connection to your business's WhatsApp number is on the way; your prices and history stay the same when it arrives.
What if it misunderstands an order?
Anything it isn't sure about is shown as “did you mean…?” or “not in the price list”. It never guesses a product or a price. Fix it in one tap and it learns that name.
Who sets the prices?
You do. AI only reads what was asked for; every rate, discount, delivery fee and total comes from your price list and settings, calculated by code.
Is my data safe?
Each business's data is kept separate and never shown to anyone else. Voice notes are deleted after a few days; the text is kept.
Can I try it before paying?
Yes. The Free plan is free every month for one login and mostly typed orders. Or book a demo and we'll set it up with your own price list.
See it on your own price list
We'll visit, load a few of your products and take a real order together. Fifteen minutes, no obligation.
- On a video call, or in person where we can
- Bring a few real voice-note orders
- Leave with a working desk if you like it